Network:: 17E01

June 19, 2017, 12:55 pm

≫ Next: Datacenters:: T06C/D

≪ Previous: Network:: R622B11

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Task Type: Maintenance

Category: Roubaix1

Status: Planned

Summary: We have detected a fault on the switch which requires replacing
Actions: Replace Switch.
Start: Saturday June 24th starting at 6:00AM
Affected racks: 17E01
Impact: Disconnection of the public network during the replacement time.
Estimated time: 1h

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Datacenters:: T06C/D

June 19, 2017, 1:47 pm

≫ Next: Datacenters:: Rack 17D02

≪ Previous: Network:: 17E01

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Task Type: Incident

Category: Beauharnois

Status: Finished

Summary : We have detected a fault on the electric part of racks T06C / T06D
Actions : Replacement of the defective part
Start : 19/06/2017
Affected Rack : T06C / T06D
Impact : none

This task will be update at the beginning and end of the intervention.

Comments:

Date: Mon, 19 Jun 2017 22:47:46 +0200

The defective part was replaced with success.

Datacenters:: Rack 17D02

June 19, 2017, 6:38 pm

≫ Next: Datacenters:: Racks G126% et G127%

≪ Previous: Datacenters:: T06C/D

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Task Type: Incident

Category: Roubaix 1

Status: Finished

The switch in rack 17D02 rebooted.
We are investigating why, and we are keeping a close eye on the switch (stability)

Datacenters:: Racks G126% et G127%

June 19, 2017, 10:25 pm

≫ Next: Network:: waw1-game-til1

≪ Previous: Datacenters:: Rack 17D02

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Task Type: Modernization

Category: Gravelines

Status: In progress

Summary : We are planning to connect a new Cooling System for the G126% and G127% racks. Monday june 19th, we will activate the new cooling system in parallel of actual system and we will make frequent checks to validate the cooling system sustainability. Tuesday june 20th, we will disable the initial cooling system and continue to make frequent checks.
Actions: Replace the cooling system.
Start : We scheduled on monday june 19th at 10h00 (UTC +1)
Affected Rack : G126% G127%
Impact : None, the cooling system is redundant.
Estimated Time : 2 days

Network:: waw1-game-til1

June 20, 2017, 12:12 am

≫ Next: Network:: bhs-3a/b-a9 bhs2-sd1a/b-n9 bhs2-10a/b-n5

≪ Previous: Datacenters:: Racks G126% et G127%

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Task Type: Maintenance

Category: Warsaw → WAW1

Status: Finished

Tilera Ddos protection maintenance
Impact on trafic during few seconds.

Comments:

Date: Tue, 20 Jun 2017 08:48:33 +0200

Tilera has been activated again. Anti Ddos team is working on it.

Network:: bhs-3a/b-a9 bhs2-sd1a/b-n9 bhs2-10a/b-n5

June 20, 2017, 1:23 am

≫ Next: Datacenters:: Rack G114A24

≪ Previous: Network:: waw1-game-til1

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Task Type: Maintenance

Category: the whole network

Status: Planned

We are migrating the following VLAN L3 interfaces, from bhs-3a/b-a9 to bhs2-sd1a/b-n9 :
- 250-252
- 259
- 261
- 271-272
- 275
- 288-290

Comments:

Date: Tue, 20 Jun 2017 10:23:06 +0200

Starting migration

Date: Tue, 20 Jun 2017 11:27:29 +0200

Migration cancelled due to software limitation.

Datacenters:: Rack G114A24

June 20, 2017, 1:34 am

≫ Next: Datacenters:: Rack 50C09

≪ Previous: Network:: bhs-3a/b-a9 bhs2-sd1a/b-n9 bhs2-10a/b-n5

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Task Type: Maintenance

Category: Gravelines

Status: Finished

Summary : We have detected a fault on part of the Cooling System of this room
Actions : Replacement of the defective part(s).
Start : Tuesday 20 June 2017 at 10:00am Paris time
Affected Rack : G114A24
Impact : None, the cooling system is redundant.
Estimated Time : 30 min

Comments:

Date: Tue, 20 Jun 2017 10:33:56 +0200

Intervention finished.

Datacenters:: Rack 50C09

June 20, 2017, 4:18 am

≫ Next: Network:: 17A03

≪ Previous: Datacenters:: Rack G114A24

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Task Type: Maintenance

Category: Roubaix 4

Status: Planned

Summary : We have detected a fault on hard reboot equipment
Actions : Replacement of the defective part.
Start : Wednesday 5 july 2017 at 6.00AM CEST
Affected Rack : 50C09
Impact : Shutdown of the servers while the part is replaced
Estimated Time : 1 hour

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Network:: 17A03

June 20, 2017, 11:12 am

≫ Next: Network:: bhs-s4-6k sw.198.27.85.248

≪ Previous: Datacenters:: Rack 50C09

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Task Type: Incident

Category: Roubaix1

Status: Finished

We have some difficulties to contact the switch of this rack.

We will investiguate.

Comments:

Date: Tue, 20 Jun 2017 20:11:58 +0200

The switch has rebooted properly. All servers ping properly

Network:: bhs-s4-6k sw.198.27.85.248

June 20, 2017, 6:30 pm

≫ Next: Datacenters:: Room 20

≪ Previous: Network:: 17A03

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Task Type: Maintenance

Category: Beauharnois

Status: Planned

A lot of flap from this link are noticed on both side. This is due to CRC on it.

We are going to move the link to another uplink on the equipment bhs-s4-6k.

When: June 21, 3am CEST time.

No impact is to be noticed from customer's view.

Thank you for your comprehension.

Datacenters:: Room 20

June 21, 2017, 12:20 am

≫ Next: Datacenters:: Room 00 to 07

≪ Previous: Network:: bhs-s4-6k sw.198.27.85.248

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Task Type: Maintenance

Category: Roubaix 2

Status: Finished

Summary: In order to guarantee an optimal quality level, we will intervene on the air conditioning of the Roubaix2 routing room.
Action: Replace the 2 condenser circuits. We will work only be on one circuit at a time.
Beginning: Tuesday June 20, 2017 at 7:30 am Paris time.

Impact: None.

This task will be updated throughout the duration of the work

Datacenters:: Room 00 to 07

June 21, 2017, 12:25 am

≫ Next: Network:: 22A18

≪ Previous: Datacenters:: Room 20

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Task Type: Maintenance

Category: Roubaix 1

Status: In progress

Summary: In order to guarantee optimum quality, we will replace the air conditioning compressors in rooms 00, 01, 02, 03, 04, 05, 06 and 07 in Roubaix 1.
Action: Compressor replacement. Air conditioning will be provided by the secondary compressors for maintenance.
Start: Monday, June 19, 2017 at 08:30.

Impact: None, air conditioning is redundant.

This task will take several days, we will update it regularly to keep you informed of the progress of the work.

Comments:

Date: Wed, 21 Jun 2017 09:25:38 +0200

We have already change two compressor.

Network:: 22A18

June 21, 2017, 1:06 am

≫ Next: Network:: bhs5-18ab-n56

≪ Previous: Datacenters:: Room 00 to 07

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Task Type: Maintenance

Category: Roubaix → RBX-2

Status: Planned

Summary: We have detected a fault on the switch which requires replacing
Actions: Replace Switch.
Start: thursday 6 july 2017 at 6.00AM CEST
Affected racks: 22A18
Impact: Disconnection of the public network during the replacement time.
Estimated time: 30 minutes

Network:: bhs5-18ab-n56

June 21, 2017, 3:16 am

≫ Next: Datacenters:: 46A02

≪ Previous: Network:: 22A18

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Task Type: Maintenance

Category: Beauharnois

Status: Finished

We will migrate some networks behind bhs5-18ab-n56 from bhs-3a/b-a9 to bhs5-sd2a/b-n9 :

- 149.56.30.0/24
- 149.56.31.0/24
- 149.56.240.0/24
- 149.56.241.0/24

Some network pertubations could occur during this maintenance on this networks

Comments:

Date: Wed, 21 Jun 2017 11:29:06 +0200

We had some losses during the migration during 40 minutes (4h15 to 4h55 GMT -5). Everything is OK now

Date: Wed, 21 Jun 2017 12:08:24 +0200

IPMI migration is OK, we will now activate the vlans on the A side

Datacenters:: 46A02

June 21, 2017, 10:16 am

≫ Next: Network:: 21B05

≪ Previous: Network:: bhs5-18ab-n56

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Task Type: Incident

Category: Roubaix 3

Status: Finished

We have an electric issue in this rack.

We will investiguate

Comments:

Date: Wed, 21 Jun 2017 19:16:32 +0200

All server are now pinging properly

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Network:: 21B05

June 21, 2017, 11:32 pm

≫ Next: Datacenters:: Room 1

≪ Previous: Datacenters:: 46A02

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Task Type: Maintenance

Category: the whole network

Status: Planned

Summary: We have detected a fault on the switch which requires replacing.
Actions: Replace Switch.
Start: Saturday 8 july 2017 at 6.00AM CEST
Affected racks: 21B05
Impact: Disconnection of the public network during the replacement time.
Estimated time: 30 minutes.

Datacenters:: Room 1

June 21, 2017, 11:55 pm

≫ Next: Network:: 24B09

≪ Previous: Network:: 21B05

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Task Type: Maintenance

Category: Roubaix 1

Status: Planned

Summary : Maintenance on compressor 1 and 2
Actions : Checkup of the compressors
Start : Thursday June 22nd starting at 8:00AM
Affected RACK : Room 1
Impact : None
Estimated Time : 1h30 per compressor

Comments:

Date: Thu, 22 Jun 2017 08:55:56 +0200

maintenance in progress.

Network:: 24B09

June 22, 2017, 12:05 am

≫ Next: Network:: Backbone routing

≪ Previous: Datacenters:: Room 1

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Task Type: Maintenance

Category: the whole network

Status: Planned

Summary: We have detected a fault on the switch which requires replacing.
Actions: Replace Switch.
Start: Tuesday 4 july 2017 at 6.00AM CEST
Affected racks: 24B09
Impact: Disconnection of the public network during the replacement time.
Estimated time: 30 minutes.

Network:: Backbone routing

June 22, 2017, 12:10 am

≫ Next: Network:: 23A05

≪ Previous: Network:: 24B09

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Task Type: Incident

Category: the whole network

Status: Finished

We just encountered backbone instability.
Some destinations were unreachable.
Incident is over right now.

Network:: 23A05

June 22, 2017, 12:50 am

≫ Next: Datacenters:: Room G117

≪ Previous: Network:: Backbone routing

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Task Type: Maintenance

Category: the whole network

Status: Planned

Summary: We have detected a fault on the switch which requires replacing.
Actions: Replace Switch.
Start: Saturday 8 july 2017 at 6.00AM CEST
Affected racks: 23A05
Impact: Disconnection of the public network during the replacement time.
Estimated time: 30 minutes.