Network:: Room 72

June 15, 2017, 8:34 am

≫ Next: Datacenters:: FS#25250 — Rack 74B40

≪ Previous: Network:: Rack 06C12

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Task Type: Maintenance

Category: Strasbourg 1

Status: Finished

We have to intervene on the remote reboot system of SBG2.

Date: Thursday June 15th at 3:00 PM
Estimate time: 1h
Impact: Remote reboot we be unavailable only for servers without IPMI.

Comments:

Date: Thu, 15 Jun 2017 15:34:05 +0200

We will start the intervention.

Date: Thu, 15 Jun 2017 17:34:08 +0200

All done

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Datacenters:: FS#25250 — Rack 74B40

June 15, 2017, 9:07 pm

≫ Next: Datacenters:: Racks 72B41, 72B42, 72B43

≪ Previous: Network:: Room 72

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Task Type: Maintenance

Category: Strasbourg 1

Status: In progress

Summary: We have detected a fault on the public Fex which requires rebooting/replacing
Actions: Restart/Replace Fex.
Start: June 16th, 6h am
Affected racks: 74B40
Impact: Disconnection of the public network during the reboot/replacement time.
Estimated time: 15 min

Comments:

Date: Fri, 16 Jun 2017 06:07:05 +0200

We will start the intervention.

Datacenters:: Racks 72B41, 72B42, 72B43

June 15, 2017, 10:30 pm

≫ Next: Network:: rbx1-14ab-n56-hg

≪ Previous: Datacenters:: FS#25250 — Rack 74B40

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Task Type: Maintenance

Category: Strasbourg 1

Status: Finished

Summary : We have detected a fault on the electric part of this RACK.
Actions : Replacement of the defective part(s).
Start : Friday June 16th starting at 6:00 AM
Affected Rack : 72B41, 72B42, 72B43
Impact : None on the public and vrack network. A little outtage is expected on the IPMI network
Estimated Time : 1h

Comments:

Date: Fri, 16 Jun 2017 06:11:31 +0200

We will start the intervention.

Date: Fri, 16 Jun 2017 07:30:04 +0200

The defective parts has been replaced. Intervention is done.

Network:: rbx1-14ab-n56-hg

June 16, 2017, 10:22 am

≫ Next: Datacenters:: Room 51B% and 51C%

≪ Previous: Datacenters:: Racks 72B41, 72B42, 72B43

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Task Type: Maintenance

Category: Roubaix1

Status: Planned

Nous allons ajouter plus de capacité à un des fex derrière l'equipement. Aucun impact n'est à prévoir.

Datacenters:: Room 51B% and 51C%

June 16, 2017, 1:05 pm

≫ Next: Datacenters:: Rack G114A24

≪ Previous: Network:: rbx1-14ab-n56-hg

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Task Type: Maintenance

Category: Roubaix 4

Status: Planned

Summary : We have detected a fault on part of the Cooling System of these rooms
Actions : Replacement of the defective part(s).
Start : Wedneday 21 June 2017 at 10:00am Paris time
Affected Rack : 51B% and 51C%
Impact : None, the cooling system is redundant.
Estimated Time : 2h

Datacenters:: Rack G114A24

June 16, 2017, 1:18 pm

≫ Next: Network:: Rack 06B17

≪ Previous: Datacenters:: Room 51B% and 51C%

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Task Type: Maintenance

Category: Gravelines

Status: Planned

Summary : We have detected a fault on part of the Cooling System of this room
Actions : Replacement of the defective part(s).
Start : Tuesday 20 June 2017 at 10:00am Paris time
Affected Rack : G114A24
Impact : None, the cooling system is redundant.
Estimated Time : 30 min

Network:: Rack 06B17

June 16, 2017, 6:40 pm

≫ Next: Datacenters:: Racks 72B38, 72B39, 72B40

≪ Previous: Datacenters:: Rack G114A24

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Task Type: Maintenance

Category: Roubaix1

Status: In progress

Hi,

We have to replace the switch within rack 06B17.
Many customers are experiencing issues at the moment.
The task will be updated when we start the procedure.

Comments:

Date: Sat, 17 Jun 2017 03:40:09 +0200

We are starting the switch migration. A loss of service will occur.

Date: Sat, 17 Jun 2017 04:43:50 +0200

The switch migration is completed.

Datacenters:: Racks 72B38, 72B39, 72B40

June 16, 2017, 10:03 pm

≫ Next: Network:: 41C04

≪ Previous: Network:: Rack 06B17

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Task Type: Maintenance

Category: Strasbourg 1

Status: Finished

Summary : We have detected a fault on the electric part of this RACK.
Actions : Replacement of the defective part(s).
Start : Saturday June 17th starting at 6:00 AM
Affected Rack : 72B38, 72B39, 72B40
Impact : None on the public and vrack network. A little outtage is expected on the IPMI network
Estimated Time : 1h

Comments:

Date: Sat, 17 Jun 2017 06:21:19 +0200

We will start the intervention.

Date: Sat, 17 Jun 2017 07:03:00 +0200

Intervention is done.

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Network:: 41C04

June 16, 2017, 11:43 pm

≫ Next: Datacenters:: Room 20

≪ Previous: Datacenters:: Racks 72B38, 72B39, 72B40

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Task Type: Incident

Category: Roubaix 3

Status: Finished

We have difficulties to join servers from this rack.
We investiguate.

Comments:

Date: Sat, 17 Jun 2017 08:17:32 +0200

The switch is not starting anymore. We will replace it.

Date: Sat, 17 Jun 2017 08:43:06 +0200

The switch has been replaced. All servers are online again.

Datacenters:: Room 20

June 17, 2017, 7:48 am

≫ Next: Datacenters:: Room 00 to 07

≪ Previous: Network:: 41C04

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Task Type: Maintenance

Category: Roubaix 2

Status: Planned

Summary: In order to guarantee an optimal quality level, we will intervene on the air conditioning of the Roubaix2 routing room.
Action: Replace the 2 condenser circuits. We will work only be on one circuit at a time.
Beginning: Tuesday June 20, 2017 at 7:30 am Paris time.

Impact: None.

This task will be updated throughout the duration of the work

Datacenters:: Room 00 to 07

June 17, 2017, 8:04 am

≫ Next: Network:: waw1-10ab-n56

≪ Previous: Datacenters:: Room 20

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Task Type: Maintenance

Category: Roubaix 1

Status: Planned

Summary: In order to guarantee optimum quality, we will replace the air conditioning compressors in rooms 00, 01, 02, 03, 04, 05, 06 and 07 in Roubaix 1.
Action: Compressor replacement. Air conditioning will be provided by the secondary compressors for maintenance.
Start: Monday, June 19, 2017 at 08:30.

Impact: None, air conditioning is redundant.

This task will take several days, we will update it regularly to keep you informed of the progress of the work.

Network:: waw1-10ab-n56

June 17, 2017, 1:40 pm

≫ Next: Datacenters:: Racks 72B44, 72B45, 72B46

≪ Previous: Datacenters:: Room 00 to 07

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Task Type: Incident

Category: Warsaw → WAW1

Status: In progress

We are currently making some change on waw1-10ab-n56 to investigate on a netboot problem for GAME servers in WAW.

Comments:

Date: Sat, 17 Jun 2017 22:40:17 +0200

Problem is fixed but we have an other intervention to plan to normalize.

Datacenters:: Racks 72B44, 72B45, 72B46

June 17, 2017, 9:55 pm

≫ Next: Network:: T01A14

≪ Previous: Network:: waw1-10ab-n56

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Task Type: Maintenance

Category: Strasbourg 1

Status: Finished

Summary : We have detected a fault on the electric part of this RACK.
Actions : Replacement of the defective part(s).
Start : Sunday June 19th starting at 6:00 AM
Affected Rack : 72B44, 72B45, 72B46
Impact : None on the public and vrack network. A little outtage is expected on the IPMI network
Estimated Time : 1h

Comments:

Date: Sun, 18 Jun 2017 06:10:45 +0200

We will start the intervention.

Date: Sun, 18 Jun 2017 06:53:16 +0200

Intervention is done.

Network:: T01A14

June 18, 2017, 11:47 am

≫ Next: Network:: T04A07

≪ Previous: Datacenters:: Racks 72B44, 72B45, 72B46

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Task Type: Incident

Category: BHS-1

Status: Finished

Our monitoring system show some flapp on one uplink of the rack's public switch.

We will investiguate.

Comments:

Date: Sun, 18 Jun 2017 20:47:49 +0200

On optic was defective and has been replaced. Fex is now online from both Nexus

Network:: T04A07

June 18, 2017, 12:21 pm

≫ Next: Network:: FS#25424 — 45B06

≪ Previous: Network:: T01A14

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Task Type: Incident

Category: BHS-4

Status: Finished

Our monitoring system show some flapp on one uplink of the rack's public switch.

We will investiguate.

Comments:

Date: Sun, 18 Jun 2017 21:21:28 +0200

One optic was defective and has been replaced. The fex is now online from both nexus.

---

Network:: FS#25424 — 45B06

June 18, 2017, 2:14 pm

≫ Next: Datacenters:: Racks 72B47, 72B48, 72B49, 72B50, 72B51, 72B52

≪ Previous: Network:: T04A07

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Task Type: Incident

Category: Roubaix 3

Status: Finished

Some servers in the rack 45B06 are unresponsive, we are investigating.

Comments:

Date: Sun, 18 Jun 2017 23:14:02 +0200

We have reloaded the switch, all servers now ping.

Datacenters:: Racks 72B47, 72B48, 72B49, 72B50, 72B51, 72B52

June 18, 2017, 10:40 pm

≫ Next: Datacenters:: 35D09

≪ Previous: Network:: FS#25424 — 45B06

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Task Type: Maintenance

Category: Strasbourg 1

Status: Finished

Summary : We have detected a fault on the electric part of this RACK.
Actions : Replacement of the defective part(s).
Start : Monday June 19th starting at 6:00 AM
Affected Rack : 72B47, 72B48, 72B49, 72B50, 72B51, 72B52
Impact : None on the public and vrack network. A little outtage is expected on the IPMI network
Estimated Time : 1h

Comments:

Date: Mon, 19 Jun 2017 07:26:05 +0200

in intervention.

Date: Mon, 19 Jun 2017 07:36:04 +0200

72B47: the fex did not hold on a single power supply, it restart. There has been shutdown the public network of less than 5 minutes, everything is up now.

Datacenters:: 35D09

June 19, 2017, 9:20 am

≫ Next: Network:: rbx1-14ab-n56-hg

≪ Previous: Datacenters:: Racks 72B47, 72B48, 72B49, 72B50, 72B51, 72B52

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Task Type: Maintenance

Category: Roubaix 2

Status: Planned

Summary : We have detected a fault on part of the Cooling System of this room
Actions : Replacement of the defective part(s).
Start : Thursday June 22nd starting at 10:00
Affected Rack : 35D09
Impact : None
Estimated Time : all day

Network:: rbx1-14ab-n56-hg

June 19, 2017, 9:43 am

≫ Next: Network:: R622B11

≪ Previous: Datacenters:: 35D09

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Task Type: Maintenance

Category: Roubaix1

Status: Finished

We add more capacity to one of fex behind the equipment. No impact is expected.

Network:: R622B11

June 19, 2017, 12:01 pm

≫ Next: Network:: 17E01

≪ Previous: Network:: rbx1-14ab-n56-hg

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Task Type: Maintenance

Category: Roubaix → RBX-6

Status: Planned

Summary: We have detected a fault on the Fex vrack which requires rebooting
Actions: Restart Fex.
Start: Friday June 23rd starting at 6:00AM
Affected racks: R622B11
Impact: Disconnection of the vrack network during the reboot time.
Estimated time: 15 min